First Stage: Development

After effective communication between CML professional team and the client to understand their needs and requirements, a multi-faceted evaluation is conducted, and preliminary suggestions are provided. Next, during the planning stage, close discussions are maintained to ensure the design is stable and closely aligned with the site conditions. In the design stage, it is confirmed that the system specifications and hydraulic circuit fully comply with the application requirements, delivering on the promise of accurate and appropriate operation.

Information Collection:
Thoroughly understand the client's equipment operating conditions, production line environment, usage constraints, and application requirements.

Development Evaluation:
Based on the collected information, discuss specification feasibility, technical compatibility, and cost-effectiveness, then present a preliminary solution.

Drawing Planning:
Once the customer confirms required specifications and estimated costs, we proceed with drawing and solution discussions, designing a plan closely aligned with the usage scenario to ensure stable operation under the customer's required conditions.

Design Finalization:
After close consultation, verify that the system design's circuits and specifications meet the application's working condition settings.

Second Stage: Production

Sample Test:
The sample undergoes testing under actual operating conditions to ensure optimal effectiveness and stability.

Sample Adjustment:
We implement necessary adjustments based on comprehensive test results to optimally meet application requirements.

Production & Assembly:
Mass production and assembly are carried out through standardized processes and established quality acceptance standards.

Delivery & Installation:
Suitable protection methods are used to keep the product in good condition during transportation, facilitating smooth on-site installation and positioning upon arrival.

Third Stage: Installation & Test

CML provides installation instructions and setup suggestions. When the product arrives at the customer's site and is installed (or connected to the machine's hydraulic circuit), we check the running status and values, performing detailed adjustments. After confirming normal operation, we receive the customer's confirmation of receipt, followed by satisfaction tracking and collecting feedback.

Test & Adjustment:
Complete the on-site installation of system equipment and make necessary adjustments according to the specific case requirements, site load, operational movements, and environmental conditions.

Handover Training:
Operation settings, maintenance methods, and precautions are provided to assist users in quickly getting started.

Customer Acceptance:
Verify performance and operation against each item to guarantee stable equipment function.

Feedback Tracking:
Collect initial usage status and feedback to continually assist customers with optimization.

Fourth Stage: After-Sales Service

CML highly values every piece of feedback. To help customers maintain stable in long-term operations, CML offers fast, flexible after-sales support. Through continuous improvement, we ensure the customer's machinery maintains superior market competitiveness.

Status Feedback:
Customers can report usage situations through various ways, allowing us to promptly stay informed.

Preliminary Assessment:
The professional team will analyze the situation based on the reported information and propose immediate technical solutions to minimize downtime.

Status Inspection:
If the customer cannot directly resolve the issue, we will assess and arrange on-site inspection based on product category, situation characteristics, and location, or request the customer to send the product back for inspection to improve processing efficiency.

Final Report:
We will issue a report explaining the cause, the handling methods, recommending subsequent solutions, and will archive the customer's feedback.